Terms of Service

By using this website you accept these terms. They are governed by the law of India and disputes go to the courts at Bengaluru, Karnataka.

Where we have signed a proposal, scope or master services agreement with you, that document wins on any point where the two disagree. These terms fill the gaps; they do not overrule what we have both signed.

A description of what we do and an invitation to talk. Nothing on it is an offer capable of acceptance, and submitting the enquiry form does not create a contract or reserve capacity. Prices are never published here because the same brief costs different amounts depending on what already exists.

We try to keep everything accurate and current. Case studies describe work genuinely delivered; capabilities marked as awaiting partner approval are exactly that, and are not offered as available today.

Scope and price

Every engagement starts with a written scope and a firm price. The price does not move unless the scope does, and a change to scope is agreed in writing before it is built.

Payment

Against milestones you can see running, not as a lump sum in advance. Invoices are due within 15 days unless the contract says otherwise. Overdue amounts may pause work; we will always warn you before that happens.

Third-party costs

Hosting, domains, API access and licences are billed at cost and, wherever possible, held in your own accounts so you control them directly.

Your obligations

We need access, decisions and the occasional half hour of the person who actually does the job. Where a delay on your side moves the delivery date, it moves — we will tell you at the time, not at the end.

You own the software we build for you, your data, your domain and your hosting accounts — from day one, not transferred at the end. On full payment, all intellectual property in the deliverables is yours.

We keep ownership of the general-purpose tools, libraries and patterns we bring with us and reuse across clients. You get a perpetual, irrevocable licence to use those as embedded in your deliverable. This is the ordinary arrangement and it protects you as much as us: it is why you are not paying to rebuild a login screen from first principles.

We may describe the work publicly and name you as a client unless you tell us not to. We will never publish your data, your source code, or anything a reasonable person would treat as confidential.

We warrant that we will perform with the skill and care of a competent professional, and that for 90 days after delivery we will fix defects — meaning the software does not do what the agreed scope says — at no charge.

We do not warrant that software will be free of all bugs, that it will be uninterrupted, or that third-party services we depend on will stay available. Nobody honestly can.

Our total liability under any engagement is capped at the fees you have paid us for it in the preceding twelve months. Neither of us is liable to the other for indirect or consequential loss, or for lost profit. Nothing here limits liability for fraud, or for anything the law does not permit us to limit.

Support and retainer arrangements cancel on one month's written notice, from either side, for any reason. There is no exit fee and nothing has to be untangled — access is already in your name.

A project in flight can be stopped at any point. You pay for work completed up to that date, and you receive it: source, documentation and data, in a usable form. We do not hold deliverables hostage over a disagreement.

Do not attempt to break into, overload or probe this website or our systems. Do not scrape it wholesale. If you find a security flaw, tell us at admin@relicsoft.in — we will thank you, act on it, and we will not pursue anyone who reports a genuine finding in good faith and does not exploit it.

Separate and stricter rules apply to services we operate for you, particularly messaging and delivery. Those are in the Acceptable Use Policy.